At RESCU we recognise the importance of protecting the privacy of personally identifiable information collected about our customers. We want your on-line experience to be enjoyable and we take care to respect your privacy when you visit our web site. We abide by a strict Code of Practice that demands we handle your personal details responsibly.
RESCU is bound by the National Privacy Principles contained in the Commonwealth Privacy Act, except for its activities carried out in the course of journalism. RESCU is exempt from complying with the Privacy Act in relation to journalism activities.
RESCU may, from time to time, review and update this policy to take account of new laws and technology and changes to RESCU's operations. All personal information held by RESCU will be governed by RESCU's most recent policy, posted on the RESCU site.
By joining our mailing list, you are agreeing to receive emailed newsletters from RESCU.com.au on a fortnightly basis. You may of course unsubscribe at any time.
RESCU.com.au may also send you emails from our sponsors in the form of solus eDMs (electronic direct mail) up to 3 times a month. These emails will be for fashion, beauty or lifestyle offers from our advertising partners. When you join our list, you agree to accept these third party emails, introduced and sent by RESCU.com.au.
1. What personally identifiable information does RESCU collect?
RESCU's primary goal in collecting personal information is to provide you with the best and most useful content and services. Because RESCU derives its revenue mainly from advertising, collecting information is essential to keeping our services free to users.
RESCU collects personally identifiable information when you provide it to us, such as when you register on our sites, when you subscribe for a print magazine or an e-mail newsletter, when you use certain products or services and when you visit RESCU pages and read newsletters. Several of the services that we offer on our sites, such as auctions and message boards, may require registration as a condition of use. Once you register with one of our RESCU sites you are no longer anonymous to us.
2. What anonymous information does RESCU collect?
Your Internet browser has a feature called "cookies" which store small amounts of data on your computer about your visit to any of our sites. However, cookies tell us nothing about who you are unless you specifically give us personally identifiable information. You do not need to have cookies turned on to visit the RESCU site, although active participation in certain areas of our site may require cookies. In addition, you may elect not to allow cookies to be collected by selecting certain options on your browser.
Web Bugs & Servers
We use electronic images known as Web bugs - sometimes called single-pixel GIFs, transparent GIFs, or clear gifs- that allow us to track general user traffic patterns. RESCU also automatically receives and records information from our servers and from your browser including your IP address, the time, and information about the page you requested. We use tracking technologies in a variety of ways, including:
- Keeping count of return visits to our site or our advertiser' or partners' sites Accumulate and report anonymous, aggregate (data collected in mass), statistical information on Web site and advertisement usage
- Determining which features users like best
- Saving your password so you don't have to re-enter it each time you visit our sites
Third-Party Advertisement Servers
Some of our advertisers use third-party companies to serve their advertisements on our sites and, in some cases, in our HTML-formatted newsletters. In both cases, these third-party advertising companies employ cookie and Web bug technologies to measure advertisement effectiveness. We do not give any personally identifiable information to them as part of this relationship. Use of their tracking technology is subject to their own privacy policies. If you would like more information about the privacy policies of the third-party advertising providers including information on how to opt out of their tracking methods, click here.
RESCU allows a trusted 3rd party utilising anonymous and aggregated data collection. Cookies may be used by this 3rd party to gather statistical information that will assist us in understanding what uses find interesting and useful on our website. These cookies are known as your "Unique Visitor Cookie", a small piece of data, identifying you only by a random number (eg # 12489). No personal information can be identified about the users through cookies.
3. How does RESCU use the information?
RESCU uses the information we gather for four general purposes:
- To customise the advertising and content you see, which helps keep our services free to users
- To enhance the user experience in our network of sites
- We use tracking information to determine how well each page performs overall based on aggregate user demographics and traffic patterns to those pages
- This helps us continue to build a better service for you
- To fulfil your requests for certain products and services, such as sending out electronic newsletters and enabling users to participate in polls, contests, message boards, and auctions
- To send you information you agreed to receive about topics we think will be of interest to you
- To send you information from Rescu and third party advertisers you agreed to receive when you signed up, about topics we think will be of interest to you
4. How does RESCU share the information?
Personally Identifiable Information
RESCU will make your personally identifiable information available to other companies or people when:
- We have your consent to share the information
- We have engaged companies to work with or on behalf of RESCU to provide a product or service that you have requested, such as opt-in e-mail announcements
- You use co-branded services. When you use a co-branded service within our network of sites you grant us permission to pass your registration information back to that service partner. Their use of your information is subject to their applicable privacy policies
RESCU aggregates personally identifiable information and discloses such information in a non-personally identifiable manner to advertisers and other third parties for marketing, promotional and other purposes. We do not disclose to these entities any information that could be used to identify you personally.
We are always seeking to improve our network of Web sites and our business. In accomplishing these objectives, we may buy or sell a company, or one or more of the companies in our corporate family may merge with or be acquired by another company. If we sell a business, we may transfer some or all of your information as a part of the sale in order that the service being provided to you may continue or for other business purposes. In that event, we will seek to give you notice of that change in control and we will seek to get assurances that the purchaser will honour any opt-out requests you might make of us.
5. What are my options?
Users who would rather not provide any of the user data requested by our registration process do not need to register with us. You can still view much of the content and use many of the services offered by our sites without registering.
We provide users with the following options:
- Opting not to receive our electronic newsletters or those of third parties when registering
- Users who opt-in may remove themselves from mailing lists at any time through the subscription management pages or by following the instructions at the end of the e-mail they received from us
- Opting not to provide certain personal information when registering for a site
6. How can I update my personally identifiable information?
You can correct or change the information collected during registration for any site (see above for a description of the registration process). The instructions for doing this can be found in our newsletter registration area. Users may change this information at any time and as often as necessary. Users who are experiencing problems or who have questions about how our services work can contact us using the e-mail addresses at the bottom of this page.
Any modifications to our privacy practices will be reflected first within this area of our network of Web sites. If there is a material change in our privacy practices, we will indicate on our sites that our privacy practices have changed and provide a link to the new privacy statement. If we are going to be using the information collected from users in a manner materially different from that stated at the time of collection we will send affected users written notice of the change. We will also post the changes in our privacy statement 30 days prior to a change, where practicable.
8. How does RESCU manage and ensure security of personal information?
RESCU strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We have take steps to ensure your personal information is safe by using a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised loss or disclosure.
9. How can you find out what personal information RESCU holds about you?
You have the right to seek access to the personal information held about you and to advise RESCU of any inaccuracy. There are some exceptions to this right set out in the Privacy Act. If you make an access request, RESCU will ask you to verify your identity and specify what information you require.
10. Any questions or comments?
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